Our firm was founded on the fundamental values of honesty, integrity, and respect for individuals. I firmly believe that the success of our company is based on these values. I believe these values are proven daily by the level of customer service we provide to our clients. Therefore, it is our goal to provide the highest level of customer service that is professional, yet warm and friendly. We strive to ensure responsive, reliable, and loyal service to all of our clients. We want you to feel confident in our capabilities, considering this is one of the largest purchases you will ever make. Toward this end, I have hand selected and trained my staff, which gives me the utmost confidence in our abilities to meet your expectations. Because of this confidence, I am able to offer a service guarantee as set forth below:

We guarantee that we will meet your service expectations. If, upon closing with us, you do not feel that we have met your service expectations, tell us about it in writing and you will receive a $100 gift certificate for a local restaurant.

To make a guarantee claim, please write us a detailed letter explaining your home buying or selling experience.

Please include:

• How you first heard about Home Buyer’s Advantage
• Your agent’s name
• Why you felt that we did not meet your expectations
• Your current mailing address, email address, and phone number

Please send your letter to:
Attn: Service Guarantee
Home Buyer’s Advantage Realty
PO Box 11531
Albuquerque, NM 87192

Aside from the guarantee, if at any time you are having issues with our services, I welcome you to contact me directly. I would like a chance to make sure you are happy with your overall service from us. I appreciate you considering our company for this important decision in your life! Again, feel free to contact me with any questions or concerns.

Best wishes in your new home!

David Stafford
Founder, President, and Qualifying Broker
Home Buyer's Advantage Realty
505-681-4082